Renovo Home Partners unites leading home improvement companies nationwide, equipping them with tools and resources to excel in their markets. Specializing in high-volume, fast-turnaround remodeling services, our culture emphasizes performance, continuous improvement, and customer satisfaction. Renovo’s portfolio represents top-tier companies committed to quality and innovation.
As an IT Help Desk Technician, you will play a critical role in ensuring smooth technology operations across the company.
Responsibilities
- Provide technical support across the company, both in-person and remotely.
- Resolve support tickets efficiently.
- Set up and maintain equipment such as workstations, devices, phones, and printers.
- Install, maintain, and repair laptops, PCs, printers, and related software.
- Track and audit IT assets using the Asset Tracking application.
- Manage user accounts, including onboarding and deactivation processes.
- Facilitate equipment repairs and replacements as required.
- Test and implement new technologies to enhance operations.
- Collaborate with teams and management to meet business IT needs.
- Support onsite audits, training sessions, and company meetings.
- Perform preventative maintenance and resolve hardware/software issues promptly.
Qualifications
- Bachelor’s degree in Information Technology or a related field.
- 3+ years of IT infrastructure experience, including Help Desk roles.
- Proficiency in Microsoft Office applications.
- Familiarity with the following software a +: Builder Trend, Cabinet Vision, Confluence, Five 9, Fluix, Office 365, Mimecast, Sage, Salesforce, and Teams.
- Strong organizational and multitasking skills.
What We Offer
- $30- $32/HR
- Medical, dental, and vision insurance
- Paid vacations and PTO
- Growth and advancement opportunities
- 401(k) plan
Schedule
- Full-time, onsite
- Monday–Friday